Privacy Policy

1. Introduction

Moses Lake Insulation ("we," "us," or "our") operates the website located at https://www.moseslakeinsulation.com. This Privacy Policy explains how we collect, use, and protect information when you visit our website or submit an inquiry. By using our website, you agree to the practices described here.

2. Information We Collect

We collect information only when you voluntarily provide it - for example, when you submit a contact form or request a free estimate. This may include your name, phone number, email address, service address, and any notes you include about your project. We do not collect payment information through our website.

When you visit our website, standard web server logs may record your IP address, browser type, referring page, and pages viewed. This information is used in aggregate to understand how visitors use our site.

3. How We Use Your Information

Information you submit through our contact form is used solely to respond to your inquiry, schedule a site visit, or follow up regarding insulation services. We do not sell, rent, or share your personal information with third parties for marketing purposes.

We may use a third-party form provider (Tally) to process form submissions. Their use of your data is governed by their own privacy policy. We receive only the information you submit and use it as described above.

4. Cookies

Our website may use basic cookies for analytics purposes. These cookies do not collect personally identifiable information. You can disable cookies in your browser settings, though doing so may affect how certain features of the site function.

5. Data Retention

We retain inquiry and contact information only for as long as reasonably necessary to respond to your request and maintain business records consistent with standard accounting and tax obligations. You may request that we delete your information by contacting us directly.

6. Security

We take reasonable precautions to protect information submitted through our website. Our site uses HTTPS encryption. However, no method of internet transmission is completely secure, and we cannot guarantee absolute security.

7. Third-Party Links

Our website may contain links to third-party websites, including review platforms and map services. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies.

8. Your Rights

You may request access to, correction of, or deletion of personal information we hold about you by contacting us at the information below. We will respond to reasonable requests within 30 days.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our website after any changes constitutes your acceptance of the revised policy.

10. Contact Information

For questions about this Privacy Policy or to make a data request, contact us: